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Performance Reviews are Bunk

  • June 13, 2013
  • MPJ
  • 4

MY to-be-blogged-about list includes this entry: 360degree Reviews, Employee Performance Appraisals, Formal Disciplinary Action.  All bunk. These are methods for school children.  No, on second thought, school children also deserve the respect of being communicated with as adults. Ultimately, as our culture matures, these things will go. I’ll get to writing that up more fully…

Challenge to Engage

  • May 3, 2013
  • MPJ
  • 5

LAST week this post alluded to a critical factor that’s necessary if you want employee engagement.  Today’s post is about that factor. During my first “tour” as a manager in China (in 2000), I was often surprised by how bad the customer service was just about everywhere.  In department stores, for example, despite there being…

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